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     I have some coins I need to change.

Hear the storyline. Tess has too many coins and wants to have a twenty-dollar bill instead.  So she goes to the bank.
Teller: May I help you, Miss?
Tess: Yes.  I have some coins that I need to change.
Teller: That's great!  I can use some change.  I'm almost out. 
Tess: You must be very busy today, I guess.
Teller: We're always busy, but today it's crazy.  Now, how do you want it?

Hear the whole conversation.

Hear the whole conversation.

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